Recruitment: Is Chat GPT being used in some job applications?

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ARE among the new AI applied sciences like ChatGPT getting used to generate overlaying letters and different data by some job candidates?

The College of NSW College of Info Methods and Know-how Administration just lately regarded into the subject.

Its conclusion?

“Leveraging ChatGPT for crafting cowl letters is very similar to utilizing a high-quality digital camera,” UNSW’s Affiliate Professor Sam Kirshner says in a examine.

“Whereas the digital camera can seize beautiful photos, it’s the photographer’s eye that composes the masterpiece. So, the following time you utilize ChatGPT for a canopy letter, keep in mind that whereas ChatGPT can draft the traces, it’s as much as the consumer to supply the real substance that actually units them aside in a job software.”

The report suggests many individuals use a “Frankenstein strategy” to getting ready cowl letters, mixing examples from our shut mates with these from strangers on the web, after which tailoring them to their particular wants.

“Why can we do this? As a result of cowl letters usually comply with an easy template,” Prof Kirshner’s report mentioned.

Usually, folks start their cowl letters with a short introduction that mentions the place they’re making use of for, the place they discovered the job itemizing, and why they’re excited in regards to the alternative. They then construction the physique of the letter to focus on their most related {qualifications}, utilizing particular examples to point out how their expertise match the job necessities whereas additionally addressing any potential issues, akin to gaps of their resume.

The conclusion normally reiterates their curiosity within the position, expresses enthusiasm for the chance to interview, and features a be aware of due to the reader for his or her consideration.

Given this frequent template and the truth that frequent phrases are sometimes summary sufficient to use to a number of firms, it looks like ChatGPT could be the right software for writing cowl letters. However is it actually?

How “AI fluent” are you?

Prof Kirshner says the reply to that query is dependent upon an individual’s talent degree in utilizing ChatGPT. To discover this additional, an train was carried out just lately in a category at UNSW Enterprise College.

This train demonstrated an attention-grabbing pitfall when utilizing ChatGPT for canopy letters and tips on how to keep away from it. In one of many early workshops, college students had been separated into two teams: one acted as job candidates, and the opposite as an HR group chargeable for hiring.

The ‘job candidates’ had been handed a printout of the job software, which was for a summer time intern position as a enterprise analyst. The candidates got only one minute to make use of ChatGPT to put in writing a canopy letter for the job. Afterwards, they had been requested to price their cowl letters out of ten.

When a couple of of the candidates learn their cowl letters aloud, the HR group group was impressed. The letters had been fluid, articulate, and well-written. The scholars themselves admitted that the letters had been fairly good – definitely higher than most cowl letters from undergrad candidates 5 or extra years in the past, and positively an enchancment over the summer time internship functions sometimes obtained 15-plus years in the past.

Nevertheless, because the group moved on to the second cowl letter, one thing grew to become obvious. It sounded nearly similar to the primary one – not as a result of it wasn’t fluid, articulate, and well-written, however quite as a result of it was almost verbatim the identical as the primary.

The identical subject arose with the third cowl letter, and once more with the fourth.

“Think about being an HR skilled and receiving almost a dozen cowl letters that had been just about similar,” Prof Kirshner’s report mentioned. This state of affairs doubtless performed out for a lot of recruiters over the previous 12 months or two, for the reason that begin of the ChatGPT hype.

The significance of correct prompts

A key side of this train was the time restrict, which meant that savvier college students couldn’t add extra personalised particulars or edit their cowl letters past utilizing a primary immediate like, “Hello ChatGPT, I’m making use of for the position of Enterprise Analyst at Visionary Consulting; are you able to write me a canopy letter?” This train highlights a broader lesson: many individuals focus solely on their use of GPT with out contemplating that others are additionally utilizing ChatGPT concurrently.

Within the second spherical, the time restrict was prolonged to 10 minutes. The purpose was clear: use ChatGPT as a lot as potential, however keep away from any lifeless giveaways that it was used. Past giving college students extra time, they had been additionally supplied with a digital copy of the job commercial so they may copy and paste related facets from the commercial doc instantly into ChatGPT. Some college students completed inside 5 minutes, whereas others took the complete quota, utilizing prompts so as to add extra particulars and private experiences to their cowl letters.

Proper (and mistaken) methods to personalise cowl letters

Contributors had been then requested to learn their cowl letters aloud, beginning with those that had completed earlier. The letters had been noticeably improved in comparison with the primary spherical, however sometimes, a phrase would slip in that betrayed using ChatGPT.

For example, one scholar’s letter included the phrase, “My purpose is to revolutionise the fintech business.” Past being a lofty ambition, the phrase is misplaced for an entry-level internship place.

When the category was requested what may need given away using ChatGPT, no-one pointed to this phrase, as a result of it blended seamlessly into the letter’s context.

College students had been then requested to think about an interviewer asking about their private profession targets. In the event that they didn’t genuinely reply with the aspiration to “revolutionise the fintech business,” this inconsistency may elevate crimson flags and doubtlessly price them the job.

Different college students took the time so as to add extra private particulars and instructed ChatGPT to regulate the tone of their letters, making them sound much less generic and extra aligned with their particular person voices.

These cowl letters had been noticeably stronger.

The easiest way to generate cowl letters

As outlined above, essentially the most important enchancment got here from college students who took a extra methodical strategy, crafting their cowl letters paragraph by paragraph.

By working systematically and iteratively with ChatGPT, they had been capable of adapt the outputs to replicate their very own language use and proficiency.

Finally, this strategy creates a stronger, extra genuine, and extra personalised cowl letter than these produced by college students who relied on a single set of directions and requested ChatGPT to generate the complete letter in a single go, which frequently resulted in cowl letters with lofty, buried targets like “revolutionising the fintech business.”

• Report authors: Sam Kirshner is an Affiliate Professor, and Alba Olivares Nadal is a Senior Lecturer within the College of Info Methods and Know-how Administration at UNSW Enterprise College.

Price noting for job candidates: Passages of textual content will be run by way of a program to find out whether or not it’s doubtless they’ve been generated utilizing ChatGPT. Editor